Frigidaire is a manufacturer of kitchen and laundry appliances as well as air conditioners and dehumidifiers. Based on repair calls they have coined themselves “The most reliable brand” but what do you do when something does goes wrong? Where do you find replacement parts or who do you call to service your Frigidaire refrigerator or other machine?
The Most Reliable Brand
All Frigidaire appliances include a comprehensive warranty. Its best to register your product right away and keep the original purchase receipts to be sure that the warranty will be honored. The extended service agreement offers additional peace of mind by going so far as to replace a covered appliance with brand new one with comparable features should the extent of repairs give reason to. That would be the worst case scenario, otherwise they will help you locate the quality components you will need to keep your appliance running like new, or help you find a factory trained expert to do it for you.
Finding a Parts Distributor
So youve decided you are going to give it a go yourself. How do you go about finding the parts you need? The easiest way to start is with the Parts Distributor Locator on the official Frigidaire website. Simply type in your zip code to be routed through a directory of hundreds of trusted distributors to find the closest one to you. This is also the best route to take especially if you are still under warranty, to ensure the purchase will be covered. Purchasing from other discount websites can be risky unless you are absolutely sure you are buying Frigidaire brand replacement parts. Sometimes no name generic parts that claim to be compatible can have slightly different dimensions or a lower quality of material, making the pursuit of saving a dime or two futile.
Finding a Service Tech
Service is best found the same way as parts, through the Service Locator on the official Frigidaire website. There are a couple of options from there. If you are still under warranty you can call Frigidaire directly to get a diagnosis based on information you can provide over the phone to a skilled associate. From there they will either walk you through it if its something easy, or they can set up a service appointment for you. Extended service agreements can also be purchased here. Frigidaire offers protection plans for up to three full years. If you are no longer under warranty Frigidaire will direct you to an authorized service provider. Its always good to go with someone who is certified to work on Frigidaire so you can be sure the parts are legitimate and the repairs done with the correct knowledge.
In the rare case you do need to find Frigidaire parts or hire someone to service your Frigidaire product, Frigidaire will want to help. Go through them directly to be sure the work is done right and no corners have been cut.
Originally posted. May 30, 2011